#manojkumar_62854
frank tinsel
Hi there!
Can you share the ID (req_xxx) of the failing API request?
https://support.stripe.com/questions/finding-the-id-for-an-api-request
fleet latch
it is a live env, How I can share the ID ?
fleet latch
But my client does not provide me the live dashboard, I have Implemented a checkout session for a subscription based model and giving 1 month free trial as well
Please check this
frank tinsel
"last_setup_error": {
"code": "processing_error",
"doc_url": "https://stripe.com/docs/error-codes/processing-error",
"message": "An error occurred while processing your payment. Try again in a little bit.",
Your customer provided this log ?
What is the Checkout Session id that was used by that customer ?
fleet latch
yes
Let me ask
I am sorry My client is not giving any live server Id, Actually I am a freelancer, I have Implemented it for him and test env is working fine. Please try to Understand
Even he is recieving the OTP and after putting the OTP he is getting the error
frank tinsel
I invite you to tell your customer to reach out to Stripe Support with all relevant information:
https://support.stripe.com/contact
We need Stripe object Id in order to proceed
fleet latch
Okay
robust galleonBOT