fdc8cd4cff2c19e0d1022e78481ddf36

[mystic loom]

:question: @sweet bane Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

[sweet bane]

Well I think this is a technical question

as far as I am concerned, it used to work but suddenly stopped?

[radiant mulch]

Hi,
This is a Dashboard feature related

[sweet bane]

Is there any special parameter I have to send to the API?

to customers get the email with receipt?

or is it just a matter of settings in dashboard?

[radiant mulch]

No

[sweet bane]

I am using stripe connect + standard accounts

[radiant mulch]

This is just a Dahsboard settings

[sweet bane]

Could you please guide me where to set it? Cause I have read the help section and it seems this is the only placew

[radiant mulch]

What type of Charges are you using ?

[sweet bane]

https://support.stripe.com/questions/why-did-stripe-not-send-an-email-receipt-for-my-successfully-paid-invoice

direct charges

[radiant mulch]

Yes this the good support article

As you can see there is no APi settings

[radiant mulch]

Have you activated the email on the Connect account Dashboard ?

Your Standard Connected Account need to activate this option in their dashboard too:
https://dashboard.stripe.com/settings/emails

[sweet bane]

Its activated there

(set from my platform account)

I cant seem to find such settings when viewing the dashboard as the connected account

[radiant mulch]

I invite you to reach out to Stripe Support about this then. This is not a technical/API integration question.