ivanfu728 | Stripe Developers | Page 1

lucid locustBOT Feb 16, 2024, 12:19 PM

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ember grove Feb 16, 2024, 12:20 PM

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hi! it would be best to reach out to https://support.stripe.com/?contact=true with the ID of the payment in question so they could help you with this.

charred python Feb 16, 2024, 12:20 PM

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Is it because of my account or the customers card problem

ember grove Feb 16, 2024, 12:21 PM

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hard to say without looking into it!

charred python Feb 16, 2024, 12:23 PM

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Thank you, do you mind if i add you and help me take a look

ember grove Feb 16, 2024, 12:23 PM

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that's not really how it works, this is an anonymous channel for coding/dev questions. If you have a concern about a specific payment please reach out in a chat/support ticket at https://support.stripe.com/?contact=true

charred python Feb 16, 2024, 12:24 PM

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Ok

#ivanfu728