nicomorl | Stripe Developers | Page 1

echo pagodaBOT Feb 15, 2024, 3:15 PM

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storm trail Feb 15, 2024, 3:16 PM

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Hello

kindred cosmos Feb 15, 2024, 3:16 PM

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Hello

echo pagodaBOT Feb 15, 2024, 3:16 PM

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storm trail Feb 15, 2024, 3:16 PM

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I can take a look to see if I see anything, but we aren't too familiar with declines here since we just focus on the API. You may need to have the customer reach out to their bank, or work with our Support team on this.

kindred cosmos Feb 15, 2024, 3:17 PM

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Oh okay, sorry about that

storm trail Feb 15, 2024, 3:17 PM

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No need to apologize

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Just letting you know we might not be able to help you with this here.

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Okay yeah I'm not seeing anything explicitly wrong here on my end from an integration standpoint. I'd recommend reaching out to our Support team about this via https://support.stripe.com/contact/login and they can look into if there is anything specifically going on with your account related to these refunds.

#nicomorl