#z3ntl3

1 messages · Page 1 of 1 (latest)

severe flintBOT
sacred geyser
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hi, what's the request ID req_xxx from the error?

wet dawn
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so i am just doing something like this, to initialize an account that is not yet satisfying the requirements because i want to onboard...

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req_yFHDinK1pKeTdS

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after that im doing smh like this so i can onboard him from my embedded connect components
but then i get this: You are trying to create an Account Session for an account that is not supported

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the newly created account has a status of restricted bcs it lacks info, but the reason for not satisfying a complete set of information is because i want the embedded onboarding to do that, like an update tfor the requirements fields

sacred geyser
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That's a Standard account, AccountSessions/embedded components are only supported for Custom and Express accounts instead

severe flintBOT
sacred geyser
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for Standard you can create and redirect to an AccountLink for onboarding instead.

wet dawn
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oke and from what i read on the internet, express accounts, the disputes events etc that gets triggered need to be handled by the platform, am i right?

wet dawn
sacred geyser
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generally yes, for Express you use Destination charges and in that model the platform has liability for disputes yes

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I imagine it's on the roadmap yes

wet dawn
sacred geyser
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it's all AFAIK, since you can't create the AccountSession, and without that you can't use any of the components

wet dawn
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so forced to express accounts

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oke

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ty

wooden sparrow
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👋 taking over for my colleague. Let me know if there's any follow-up Qs I can answer!

wet dawn
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btw the docs do not tell us anything about it, nor the api referrence pls update it

sacred geyser
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yep I agree the limitation is not documented anywhere

wet dawn
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anyways thnx

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for disputes is it enough for the platform to provide logged IP together with accepted product/service policy file proof ?
@sacred geyser

dont think of making it comprehensively because i am making something for a freelance that is not to big but also not to small

wooden sparrow
wet dawn
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yo

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i made it to be express account type

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but get the same

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You are trying to create an Account Session for an account that is not supported.

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its express type account

wooden sparrow
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taking a look

wet dawn
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When i create an express account first time its normal for me to not provide all required information, directly after creating this account with prefilled email i will use embedded onboarding to satisfy istthrough account sessions, however the api does not seem to understand it, maybe only custom type accounts are supported?

severe flintBOT
sand stag
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👋 stepping in

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You are trying to create an Account Session for an Express Account that has already been onboarded?

wet dawn
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no has to be onboarded

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but like when trying to create account session for it i get that error, even tho the onboarding never started

sand stag
wet dawn
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You—the platform—are responsible for all interactions with your user, including collecting any information Stripe needs.

Does this mean i need to make also my own integration for like example id verification, or can i just make new account session with requirements field set accordingly to make the embedded onboarding ask those stuff to the connect user?

sand stag
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No you use an Account Link and send the user through hosted onboarding.

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Then they use their Dashboard to complete any further verification.

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You just don't use embedded onboarding here.

wet dawn
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but i want all that to be on my own panel embedded

sand stag
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Then you need to use Custom Accounts

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Embedded Onboarding is still very new and in development.

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I imagine it will be supported for Express at some point.

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But it isn't yet.

wet dawn
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so better to wait, and make a custom panel "embedded" by just wrapping the connected account's payments, invoices through making api calls as them to those endpoints

sand stag
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If you are using Express then they already have their own Dashboard provided where they can see their Payments and Payouts.

wet dawn
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i want it to be like shopify

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embedded thats why

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stripe should hurry to make embedded components also available for standard or express accounts

sand stag
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We are working on it.

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Isn't just a snap of the fingers unfortunately

wet dawn
sand stag
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I don't know the exact road map for embedded. But my understanding is that yes it will support Express at some point in the future. But I don't have any timeline for when that will happen.