#gaurav_11346
fallow magnet
hello! do you mean you're a platform and you want to transfer money to a connected account?
hardy lightBOT
kindred nacelle
another account not associated to your account
unkempt jolt
Hi @kindred nacelle I'm taking over this thread.
No you can't transfer funds to another account if it's not connected to yours.
kindred nacelle
Can I do it if I have made him a customer?
unkempt jolt
No
You need to create a connected account for this user, so that you can transfer funds to them. https://docs.stripe.com/connect/add-and-pay-out-guide
kindred nacelle
const account = await stripe.accounts.create({
type: 'custom',
country: 'AE',
email: 'abc@gmail.com',
capabilities: {
transfers: {
requested: true,
},
},
});
i'm use this function
Platforms in AE cannot create accounts where the platform is loss-liable, due to risk control measures.
why facing this issue
unkempt jolt
Hi! Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request
kindred nacelle
req_EMtGHjyqUI6HDX
unkempt jolt
This request is successful, share with me the one that returned error
kindred nacelle
every request return error
unkempt jolt
Share with me the ID
unkempt jolt
https://dashboard.stripe.com/test/logs/req_Iv3taJE95NVcaq I believe this is the request that you are talking about