lucidlaw | Stripe Developers | Page 1

karmic caveBOT Feb 15, 2024, 3:30 AM

#

Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

lucidlaw, 19 hours ago, 3 messages
lucidlaw, 22 hours ago, 5 messages

inland charm Feb 15, 2024, 3:30 AM

#

hello! yep, it's possible for your customer to do that using the Customer Portal : https://docs.stripe.com/customer-management#customer-portal-features
https://docs.stripe.com/customer-management/activate-no-code-customer-portal - this might be helpful

Activate the no-code customer portal

Set up Stripe's customer portal with a no-code configuration.

Customer management

Manage customer relationships with your business.

boreal anchor Feb 15, 2024, 4:05 AM

#

okay wait checking

#

thank you

#

I tried the login and I can see my existing subscription

#

but I can only see "Cancel Plan" button

#

shouldn't be there a "Pause Plan" button or something if I just want to pause it?

inland charm Feb 15, 2024, 4:10 AM

#

did you configure the customer portal to allow pausing a subscription?

boreal anchor Feb 15, 2024, 4:41 AM

#

ahh wait

karmic caveBOT Feb 15, 2024, 4:57 AM

#

boreal anchor Feb 15, 2024, 5:21 AM

#

thank you

#lucidlaw