jackie_88613 | Stripe Developers | Page 1

ocean rainBOT Feb 14, 2024, 8:20 PM

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oblique current Feb 14, 2024, 8:20 PM

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Hello

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You need to use the same email address that is the owner email on the account.

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Otherwise the Invoice isn't actually sent as we don't want to spam folks.

fading bay Feb 14, 2024, 8:23 PM

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I created a customer and then made a subscription using the customer. I posted the subscritption as starting today. How long does the email take?

oblique current Feb 14, 2024, 8:24 PM

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If you share the Subscription ID then I can take a look.

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To be clear, receipts won't be sent in test mode

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So the Invoice is only sent if you use send_invoice collection method

fading bay Feb 14, 2024, 8:24 PM

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I;m not in test mode

oblique current Feb 14, 2024, 8:24 PM

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Ah

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Well you shouldn't be testing in live mode at all

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That is against card network regulations (see: https://docs.stripe.com/testing#use-test-cards)

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That said

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If you give me the Subscription ID I can take a look

fading bay Feb 14, 2024, 8:25 PM

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I want to see what the actual experience will be for the customer. And there isn't much How To docs/videos that I can find on your site

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sub_1OjoIbBIlOkRIiSWC8oJW5Er

oblique current Feb 14, 2024, 8:26 PM

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Alright well you should use test mode for this.

fading bay Feb 14, 2024, 8:27 PM

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I'm using my personal email to test it, so I don't see the issue

oblique current Feb 14, 2024, 8:28 PM

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Give me a moment to look at that Subscription

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The Invoice is still in draft

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When you create a send_invoice Subscription the Invoice does not finalize for 1 hour unless you manually finalize it

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This is discussed a bit here: https://docs.stripe.com/billing/invoices/subscription#update-first-invoice

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If you want to finalize/send the Invoice immediately after creation then you use https://docs.stripe.com/api/invoices/send

#jackie_88613