#vlad_44844

1 messages · Page 1 of 1 (latest)

mental lagoonBOT
placid ginkgo
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Hi there

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How can I help?

karmic cedar
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I have a first question - we have a tax product in our account that has been archived.

Stripe clearly says in the dashboard that

This product can’t be added to new invoices, subscriptions, payment links, or pricing tables. Any existing subscriptions with this product remain active until canceled and any existing payment links or pricing tables are deactivated.

However we do see this product being added to invoices.

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how is that possible, and what would the implications of that be?

placid ginkgo
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Can you give me an example of an Invoice that it was added to when you didn't expect it?

karmic cedar
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here is the invoice: in_0OgthY01Pw6WPTFYr28Kukej
the product id is:
prod_MmFvobQIv0ARcX

placid ginkgo
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Thanks, give me a min to look

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Okay so that Subscription was created back in 2018

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New Subscriptions or one-off Invoices would be prevented from using that Product

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But it won't stop already-active Subscriptions that use that Product from cycling

karmic cedar
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I see. Ok thank you for the response