odaiabdelkhaliq_33022 | Stripe Developers | Page 1

whole wingBOT Feb 14, 2024, 1:37 PM

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coarse anchor Feb 14, 2024, 1:37 PM

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and the secret key already in env
webhook key as well

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Hi, let me help you with this.

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Could you please share the Request ID req_xxx? https://support.stripe.com/questions/finding-the-id-for-an-api-request

robust onyx Feb 14, 2024, 1:40 PM

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Hi, req_EUB1fqYho7fbnk

coarse anchor Feb 14, 2024, 1:41 PM

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I see a different error here. It says that your account is not activated to create live charges. So the key is correct.

robust onyx Feb 14, 2024, 1:42 PM

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Is the problem from secret key as shown in console or onboarding not activated

coarse anchor Feb 14, 2024, 1:46 PM

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You have to go through the account onboarding to activate it.

robust onyx Feb 14, 2024, 1:48 PM

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I opened the onboarding page that require additional informatios. The problem now is the business in dubai but the business owner not resident in uae so now stripe request the visa and emirates id for the business and owner doesn't have the id and visa , Just the passport so what is the solition in this case

coarse anchor Feb 14, 2024, 1:49 PM

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I don't know much about this, please reach out to Stripe Support: https://support.stripe.com/?contact=true

robust onyx Feb 14, 2024, 1:49 PM

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ok, thanks for helping

coarse anchor Feb 14, 2024, 1:50 PM

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Happy to help.

#odaiabdelkhaliq_33022