#jasperste

1 messages · Page 1 of 1 (latest)

sweet ploverBOT
supple lily
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Hi
Are you using tiral for the first period ?

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gets free days until 01-03-2025
If the Subscription started yesterday, 01-03-2025 it's about an year and couple of days

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What you can do is to create a Subscription with trial

limpid ginkgo
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No, we are not using trial for the first period, it's a subscription without a trial. So they paid 100 euro yesterday, normally pay 100 euro on the 13th of the next year. But by a manual action we would like them to renew on 01-03-2025 for 100 euro instead (essentially moving their cycle forward a couple of days for free).
So these customers already paid, trial_end wouldn't be the first thing here

supple lily
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Ah ok I see, thanks for the explanation.

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Actually what you can do is using Subscription Schedules

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You create a price with 0$ amount (free one)

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and you add a phase between the first phase (this year period) and the second phase (next year)

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that intermediate phase will have the number of days that you want to give your customer

limpid ginkgo
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Oh that's a good idea! Haven't thought about that. Thanks a lot!!