anarkali_42928 | Stripe Developers | Page 1

toxic lintelBOT Feb 14, 2024, 6:45 AM

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anarkali_42928, 17 hours ago, 10 messages
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sacred roost Feb 14, 2024, 6:45 AM

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Hello

hazy harbor Feb 14, 2024, 6:45 AM

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It depends on the card issuers really, and probably depends on your requests

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Can you find 2 request id? req_xxx and req_yyy

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to compare side by side

sacred roost Feb 14, 2024, 6:51 AM

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Actually customer facing this issue

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he tried postman request

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at our side , we dont get 3DS authentication asked , in dev mode

hazy harbor Feb 14, 2024, 6:53 AM

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What do you mean by your customer sent postman?

sacred roost Feb 14, 2024, 6:53 AM

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If used Higher version of API , 3ds dont required MOto flag ?

hazy harbor Feb 14, 2024, 6:54 AM

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Don't think 3DS is related to API version

sacred roost Feb 14, 2024, 6:55 AM

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I mean we have one customer , he is using Our Stripe integration in D365

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When he do request from Postman 3DS not get asked

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But when do transaction request from Our integartion 3ds get asked

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in postman he is using API version 2023-10-16

hazy harbor Feb 14, 2024, 7:01 AM

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Sorry what is D365?

sacred roost Feb 14, 2024, 7:02 AM

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If customer process request from POSTMAN without sending IsMoto flag in request that dosent ask 3DS Authentication

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how is that possible

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D365 is Mircrosoft web based ERP

hazy harbor Feb 14, 2024, 7:09 AM

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Via your integration, did you set the MOTO flag and then 3DS was asked?

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Can you provide 2 request id here to compare?

sacred roost Feb 14, 2024, 7:27 AM

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Via our integration we dont send MoTO flag , as Customer does not have enabled MOTO for their account

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We need to ask Customer for 2 request id , this will take 1 day

hazy harbor Feb 14, 2024, 7:28 AM

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So not sending MOTO flag = asked for 3DS

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and sending MOTO flag (using D365) = not asking 3DS?

sacred roost Feb 14, 2024, 7:29 AM

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I am not sure , i am asking that could be possibility ?

hazy harbor Feb 14, 2024, 7:36 AM

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Yes. Because MOTO will be exempted for 3DS

sacred roost Feb 14, 2024, 7:42 AM

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ok , but if we use higher version of API then also that need to send

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currently we are using Stripe.Net of 39.126.0.0

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and customer trying from postman is using API of 2023-10-16

hazy harbor Feb 14, 2024, 7:52 AM

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No that shouldn't been affected by API version

#anarkali_42928