#vibe33-account-support

1 messages · Page 1 of 1 (latest)

swift galleonBOT
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@soft stratus :question: Have a non-technical question, account issue, or need one-on-one support? We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

jagged grove
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An email form for reaching Support can be found here:
https://support.stripe.com/contact/email

soft stratus
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I tried that and no help

jagged grove
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I'd recommend trying again then. I'm sorry, but we can't help with account concerns in this forum (as mentioned in our #📖rules )

soft stratus
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Who do i contact then ? Ive tried everything , i dosent allow me to get help , becuase i have to sign in . But bow do i expect to get in if i dont have account information ? , i have money in my account and need to get it , its not fair

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Appts set up and i cant acess it

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Who do i talk to , its been 3 months trying to find a fix

jagged grove
soft stratus
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Im sorry but i tried that already , it it asks to sign in to even receive any help , i already submitted emails and never not a code back. NOt in my span not in my junk , i contacted email support and no answer from anyone .

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Tryed two emails already

soft stratus
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?

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Even if i cancel it i still have to go through you ?

jagged grove
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No clue, we aren't familiar with troubleshooting account issues at all.

soft stratus
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Thats crazy , so theres nothing you can do then ? Im never gunna get a response from anyone ?

jagged grove
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No, I can't help, we are very up front about that in the #📖rules for this server. I don't about the last part.

soft stratus
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Bro. I have done everything you have told me to do , its been months and im lowkey starting to get upset , my money is in this account and i camt reach my next step is the legal route

jagged grove
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I get that, I'd be upset to, which is why I'm trying to get to you to the only group that can give you any insight about this.

soft stratus
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They dont answer bro , im tired of going back and forth

swift galleonBOT
soft stratus
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?

mystic fjord
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@soft stratus my colleague already explained above. We can not help with questions like this here. Please work with our support team for help