#will-balancetransaction-stripefee

1 messages · Page 1 of 1 (latest)

sacred juniperBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

short bobcat
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👋 @mighty lodge we don't really "Continue" discussions here. You need to ask a clear and detailed question that exactly covers what you are trying to answer.

sacred juniperBOT
mighty lodge
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There's a chat log above? I can go ahead and re-paste

short bobcat
mighty lodge
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Hold on.

short bobcat
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You don't need to "repaste", you should be able to clearly summarize your exact new questions. We help dozens of developers a day here, we unfortunately can't go back to every past conversation and read them end to end to understand the state.

mighty lodge
short bobcat
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will-balancetransaction-stripefee

mighty lodge
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Where can I find the accumulation of these "Stripe Fees" - they are not part of a charge's fees.

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They are separate.

short bobcat
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read what I said above

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and yes they are completely separate from every Charge or Refund's BalanceTransactions

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@magic spear is taking over for me and will follow up if you have more questions!

mighty lodge
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Ok, @magic spear - give me a few I am looking closer at this.

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Hi @magic spear - If any of this is redundant, I appologize. What I am trying to do is understand where I can find the fees that accumulate for "Stripe Fees" (in the above picture), from the API. Particularly, ever since the new 0.4% that was added Feb 1, 2024 for successful invoice payments, Stripe appears to be withdrawing on a daily basis, that 0.4% as an accumulated sum, and I want to know where in the API I can find that information and how it accumulates.

Beyond that- I am also trying to find out in the API where I can gather these daily withdrawals for the 0.4% programmatically. I assumed that they would be part of the Payout object, and then the associated balance_transaction.fee key. But would appreciate your guidance on that.

When Koopajah says- "When a fee is taken for a given product, we debit your balance for the fee's amount", I am not sure whether he's talking about for every product (I think he means successful charge?), but that still is not clear how the accumulation of "Stripe Fees", daily, happens.

magic spear
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Balance Transactions cover everything that affects your Stripe balance, so successful charges will create a balance transaction where money goes in to your balance and Stripe's fees for using our products will also product balance transactions that show money going out

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So that is how to see these fees in the API. I am not sure how we accumulate fees for our products and charge you for them, for that our support team should be able to help you here https://support.stripe.com/?contact=true

mighty lodge
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My experience on the phone with the support team was dismal and not helpful.

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I can try again. Otherwise I guess it's API discovery.