#birdy247

1 messages · Page 1 of 1 (latest)

zealous pecanBOT
deft prairie
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Setup Intents do not collect funds

copper tinsel
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We are using this (stripe connect), and one of our clients has an issue with it

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Apparently your support team said they could work with us (the platform) to avoid it showing as £0

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When a customer enters their card details, its looking like to the customer that they are confirming a £0 payments

deft prairie
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I don't know what you are referring to here

copper tinsel
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So..

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We use setup intents to then duplicate the PM on the connected accounts

deft prairie
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Okay

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Where are you displaying an amount?

copper tinsel
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We are not, its when the customer has to authorise the payment

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i.e. like the mastercard popup

deft prairie
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What do you mean "The mastercard popup"?

copper tinsel
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SCA

deft prairie
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That is an authentication pop up, we have absolutely no control over what content is loaded there

copper tinsel
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Right ok

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Your support team seemed to think something could be do (second hand info from our client)

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I just wanted to check there wasnt a setting or something

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The sca message comes up every time

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Could that be because we are using off_session?

deft prairie
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Do you mean usage: 'off_session'? In that case it is likely that 3DS is required because you have indicated you will charge these cards automatically in the future