jarek-connectaccount-addressverification | Stripe Developers | Page 1

deep fractalBOT Feb 12, 2024, 5:36 PM

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distant fox Feb 12, 2024, 5:36 PM

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Hi 👋

Can you clarify what mean?

open herald Feb 12, 2024, 5:38 PM

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I have a connect account under our platform that can't verify their address and has a "Restricted soon" badge unless they update their information. I sent them the remediation link and they sent me a screenshot showing that their home address is not being validated. But the address does in fact exist.

Screenshot_2024-02-12_at_12.37.49_PM.png

distant fox Feb 12, 2024, 5:39 PM

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Unfortunately I cannot help with this. You will need to reach out to Support here: https://support.stripe.com/contact

open herald Feb 12, 2024, 5:43 PM

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k thanks

#jarek-connectaccount-addressverification