#rattathavermin
1 messages · Page 1 of 1 (latest)
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- rattathavermin, 2 days ago, 3 messages
Hello
If we have an old standard account that does not have "is_controller" set to true, can we use Account Link API to generate a URL for them or should we just direct them to stripe's login?
After initial onboarding, Standard accounts should always just go to their Dashboard to update info about their account
If a standard account with is_controller set to true has not completed onboarding, can we generate an Account Link with type set to account_update, or do we need to generate with type account_onboarding? It's not totally clear why we need to pass in a different type value there and stripe could just redirect the user where they need to go (whether to complete onboarding or update)
If they haven't completed onboarding then you can useaccount_onboardinghere
how can you tell if they haven't completed onboarding via the API?
You can listen for account.updated and see if details_submitted is true: https://stripe.com/docs/api/accounts/object#account_object-details_submitted
perfect. so just for one more clarification... if is_controller is true and details_submitted is true, we can then create Account Link with type account_update?
No then they would just go to their Dashboard via the normal login
what is type account_update for then? https://stripe.com/docs/connect/custom/hosted-onboarding#user-updates
That is for Express/Custom accounts
Not Standard
When they don't have their own full Stripe Dashboard