#rattathavermin

1 messages · Page 1 of 1 (latest)

astral stagBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

silver burrow
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Hello

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If we have an old standard account that does not have "is_controller" set to true, can we use Account Link API to generate a URL for them or should we just direct them to stripe's login?
After initial onboarding, Standard accounts should always just go to their Dashboard to update info about their account

If a standard account with is_controller set to true has not completed onboarding, can we generate an Account Link with type set to account_update, or do we need to generate with type account_onboarding? It's not totally clear why we need to pass in a different type value there and stripe could just redirect the user where they need to go (whether to complete onboarding or update)
If they haven't completed onboarding then you can use account_onboarding here

shadow pelican
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how can you tell if they haven't completed onboarding via the API?

silver burrow
shadow pelican
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perfect. so just for one more clarification... if is_controller is true and details_submitted is true, we can then create Account Link with type account_update?

silver burrow
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No then they would just go to their Dashboard via the normal login

shadow pelican
silver burrow
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That is for Express/Custom accounts

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Not Standard

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When they don't have their own full Stripe Dashboard

shadow pelican
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ahh ok gotcha. we're trialing Unified Accounts so we can use that for those.

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ok thanks for the clarification on this this all helps. so we'll just send normal standard accounts to account link with type account_onboarding if details_submitted is false, correct?

silver burrow
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👍

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Yep

shadow pelican
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you're the shit

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thank you