elite0824 | Stripe Developers | Page 1

coarse shuttleBOT Feb 9, 2024, 4:12 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

elite0824, 1 day ago, 8 messages
elite0824, 1 day ago, 7 messages
elite0824, 1 day ago, 15 messages
elite-subscription-pause, 2 days ago, 18 messages
elite0824, 4 days ago, 18 messages

solid hinge Feb 9, 2024, 4:12 PM

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Hi 👋 what does "the app is down" mean?

warped forge Feb 9, 2024, 4:12 PM

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app is off.

solid hinge Feb 9, 2024, 4:12 PM

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Which means...?

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Are you getting errors? When launching the app, when building?

warped forge Feb 9, 2024, 4:13 PM

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app is crashed in that page.

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in other pages there's no problem.

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?

solid hinge Feb 9, 2024, 4:16 PM

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That's too vague for me to have an idea of what could be going wrong. What do you see in the logs from the crash, what errors are there to point us in the direction of the problem?

warped forge Feb 9, 2024, 4:17 PM

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I am not sure, no log and no error but anyway app is crashed.

solid hinge Feb 9, 2024, 4:20 PM

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Gotcha, then I think you need to go add logging around the problematic flows, so you can understand exactly where things are breaking and share that context.

#elite0824