petter_11969

[stone vault]

Unfortunately we don't offer holds longer than what the networks provide. I have heard of some users simply renewing their hold once the old one expires but that one can be tricky, especially because some banks do not immediately release the funds when you release the hold

Have you considered taking the full payment and issuing a refund if something goes wrong? Or is there a reason that that wouldn't be ideal for your scenario?

[acoustic otter]

es thats another option, customers have the option to change the order sum until a few days before delivery. That means order amount can differ. If we for example would take the full payment at the order moment and thereafter adjust the amount when delivering if needed - is it possible to withdraw two times on the same order number?

[latent sandal]

Hi there 👋 jumping in as my teammate needs to step away. Can you elaborate on what you mean when you say:

is it possible to withdraw two times on the same order number?
Is that like processing two payments, multiple refunds, or something else?

[acoustic otter]

processing two payments