#anrighi.wr

1 messages · Page 1 of 1 (latest)

hexed foxBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

dense rivet
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Link should support our Payment Element flows that create the payment intent after the form is submitted. Do you already have the Payment Element working and Link is just not showing up?

sharp wolf
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I create the Payment Element without having an intent beforehand - it shows correctly card, wallets and PayPal choices, but no Link

dense rivet
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Can you show me the configuration that you pass in when initializing elements?

sharp wolf
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what i am trying to achieve, is to have another row with Link

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elementsRef.current = stripe.elements({
mode: 'payment',
amount,
currency: 'eur',
appearance: {
theme: 'stripe',
variables: {
colorPrimary: '#0000d4',
colorText: '#344854',
colorDanger: '#df1b41',
borderRadius: '8px',
fontFamily: 'RebrandDis, Ideal Sans, system-ui, sans-serif',
},
rules: {
'.AccordionItem, .Tab, .Input': {
border: '2px solid #b9c0c3',
fontFamily: 'RebrandDis, Ideal Sans, system-ui, sans-serif',
lineHeight: '10px',
},
},
},
paymentMethodCreation: 'manual',
setupFutureUsage: 'off_session',
});

dense rivet
sharp wolf
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yes i do

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i already checked it in a past conversation, 1 hour ago

dense rivet
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Gotcha

sharp wolf
dense rivet
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Yep yep, going through the docs linked from that thread.

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I'm not immediately seeing anything. Consulting my colleagues on this and will get back to you

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Do you have a public URL where we can see the payment element on your site?

sharp wolf
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you have to click on "Dona con nuova carta" CTA

dense rivet
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Will do, thank you!

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We are taking a look.
Also what is your account ID? (acct_123)

sharp wolf
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acct_1Eid6lD5S3Ge4mVN

dense rivet
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Thank you, taking a look at your account as well

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It looks like you will need to talk to our support team to enable your account to show link through the Payment Element. Your code and dashboard configurations look fine but I am seeing an internal Stripe configuration on your account that is preventing Link from showing. I am not sure why that setting is there but our support team should be able to help you further here https://support.stripe.com/?contact=true

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