#heleem

1 messages · Page 1 of 1 (latest)

fickle lilyBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

  • heleem, 1 day ago, 14 messages
  • heleem, 2 days ago, 19 messages
abstract ferry
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hi! what error exactly are you seeing?

ocean steppe
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Error 404 - Not found

abstract ferry
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sure, but in what context?

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what URL is being visited?

ocean steppe
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When I am going to the recovery url which I am getting from the webhook after the session is expired

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give me moment I will share the url

abstract ferry
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hmm why is it a Slack link?

ocean steppe
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I am able to see payment page on my desktop but not on my phone

abstract ferry
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where do you get that link from?

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can you please share much more context like exact code and API calls you're making?

ocean steppe
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'checkout.session.expired' webhook
let data = event.data.object
const recoveryUrl = data.after_expiration?.recovery?.url;

abstract ferry
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what is the event ID evt_xxx that you're handling in the webhook where you do this?

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or the CheckoutSession ID cs_test_xx

ocean steppe
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event id "evt_1OhsOJK7So9DkvApTdP1NUvN"
checkout session if "cs_test_a1oC3YAJcXGsrx3q5Yfsmvz7mFxMKrPYjPNCuxgW6dER4dZHesooXiZUls"

abstract ferry
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actually the link is working now

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not sure why it returned a 404 before

fickle lilyBOT
ocean steppe
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okay.

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Does the browser affect the link redirection?

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because I am still not able to access it from one of my chrome profile but I am able access it from another profile

rigid furnace
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Hey, stepping in here. Something is seemingly broken here as you shouldn't been seeing 404 errors like that on recovery session URLs. We've flagged it internally and the Checkout team will take a look and fix