vsilence-account-support | Stripe Developers | Page 1

lavish rivetBOT Feb 8, 2024, 10:30 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

vsilence-account-support, 2 hours ago, 11 messages

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@obtuse matrix :question: Have a non-technical question, account issue, or need one-on-one support? We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

ionic quest Feb 8, 2024, 10:31 PM

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@obtuse matrix we can't help with account closure issues in this channel. Support is the correct place to go.

obtuse matrix Feb 8, 2024, 10:31 PM

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Here isn't any support members, that could help with my problem? Really?

ionic quest Feb 8, 2024, 10:32 PM

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We can't help with account-specific issues in a public channel. This channel is specifically for developer/technical questions about integrating with Stripe.

obtuse matrix Feb 8, 2024, 10:33 PM

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Is there any chance you could create a private ticket for me & add one of the members of support team?

ionic quest Feb 8, 2024, 10:33 PM

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No, this isn't possible

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The only way to reach our support team is via https://support.stripe.com/contact or https://support.stripe.com/contact/email if you can't log in to your account.

#vsilence-account-support