vsilence-account-support | Stripe Developers | Page 1

timber breachBOT Feb 8, 2024, 6:30 PM

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vsilence-account-support

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@fathom plank :question: Have a non-technical question, account issue, or need one-on-one support? We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

fathom plank Feb 8, 2024, 6:41 PM

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How can I get 1:1 support?

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I dropped a messaged on a Live chat, but it only offers email support.

pseudo wren Feb 8, 2024, 6:43 PM

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I'm sorry, but we really can't help with account-specific issues like this here - https://support.stripe.com/contact really is the best place for your question

fathom plank Feb 8, 2024, 6:46 PM

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But how do I get 1:1 support? The bot only offers me to message support on email.

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But I need it like right now..

pseudo wren Feb 8, 2024, 6:50 PM

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chat availability varies depend on region/how many agents are available - there's no way to guarantee 1:1 support right at this minute

fathom plank Feb 8, 2024, 6:54 PM

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Could you please let anyone know to check my email? I don't know if I can post here my account ID or email.

#vsilence-account-support