loveglasses. | Stripe Developers | Page 1

fading flumeBOT Feb 8, 2024, 5:22 PM

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dreamy flower Feb 8, 2024, 5:23 PM

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Hello can you send me the an ID from API request where you got this error? (req_123)

tall oyster Feb 8, 2024, 5:23 PM

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It's Gohigh Level CRM

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acct_1KP9HrALQ5cvVdkc

dreamy flower Feb 8, 2024, 5:26 PM

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Are you writing directly to the Stripe API? Or is this Stripe code that HighLevel wrote?

tall oyster Feb 8, 2024, 5:27 PM

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GHL wrote

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the products were created in GHL

dreamy flower Feb 8, 2024, 5:27 PM

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This server is for questions about writing to the API yourself. If this is HighLevel's code you'll want to talk to them about what this error means, we don't know the details of their integration

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If they send you to Stripe support you can use the form on this page https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

tall oyster Feb 8, 2024, 5:28 PM

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When I go to stripe to edit the price it says limited access and GHL says can't change on stripe

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it says failed from stripe

dreamy flower Feb 8, 2024, 5:29 PM

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I mean we don't know what is actually going on API wise. You can talk to support and they can try to find the error in your logs, but they may end up needing further info from GHL about what exactly is happening

tall oyster Feb 8, 2024, 5:29 PM

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how do I talk to support?

#loveglasses.