#umair_texinity
blazing spindleBOT
Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- umair_texinity, 5 hours ago, 5 messages
forest tiger
hi! you can pass a product_description instead of a URL.
i.e pass https://stripe.com/docs/api/accounts/create#create_account-business_profile-product_description when you create the account.
but if we told you to use a URL, then do that
if it's not working, share a specific example of an account with support so they can have a look!
dusky oracle
ok but i want to know that ... Website is build in react js. So is it possible that's the reason why website is not accessible
forest tiger
don't see why that would matter no.
blazing spindleBOT
dusky oracle
And what will be the reason why website is not verifying
scarlet badger
What you mean exactly by this ? can you share more details ?
dusky oracle
I have a custom account for drivers and whenever a driver creates an account on my platform, the information gets passed to stripe to create the custom account. however, every time a driver go through this process the connected account get s either restricted immediately or restricted soon, and stripe requiring a website for the driver. there is no public url for the driver through our company and we don't ask the driver for their public url because these are individuals working at their own schedule. we were advised by stripe to pass through the main website for the company to include it in the driver's accounts, we done that but still not working (website is publicly accessible).
and i am creating the individual account
scarlet badger
I can read all the previous messages.
If you are still facing an issue with the verification of your connect account
You need to reach out to Stripe Support at https://support.stripe.com/contact
This channel is for technical integration questions.
dusky oracle
ok