chinnigan

[glossy minnow]

hello! we don't have an in-built feature for what you're looking for, you'll likely have to implement some custom logic here.

[frank burrow]

Hmm thats unfortunate. Is there a way to allow the user to continue using the service after they have failed a payment, and allow for up to three months of failed payments. i.e. still send out an invoice for the subscription each month, and if it is unpaid for more than 3 months we then cancel it?

[glossy minnow]

so the way i think i would go about it is that you would implement the logic to the number check if there's any previous invoices that are unpaid (on invoice.created event) then add those amounts to the draft current invoice. Subsequently, you would void the previous invoices.

Once you see 3 months of failed payments you would cancel the subscription

again all of the above requires custom logic on your end