#nehm716
muted flower
slender granite
example
junior river
Hi, there might be some account limits. Our support team will be able to assist you better than I can: https://support.stripe.com/contact
slender granite
i reached out to them already and then dont know - they said you need an engineer
They "think" once i include Custom Canadian pre-authorized debit mandate agreements, this limit is gone but i am not sure how that ties to the dashboard invoice page vs building a custom payment flow integration
junior river
Hmm, maybe there was a misunderstanding. Can you share the account id where you're seeing this error?
slender granite
acct_1JtuY2IMquOt1G17
i essentially want to know if there is a limit or not before taking on a full integration here, because docs say there is not limit, but when i just tested this in the dashboard via an invoice, there is a limit. so not sure whats accurate
junior river
There appears to be an account specific limitation. You'd need to push back on support to further look.
slender granite
got it thansk
junior river
Sure!
slender granite
so technically i cannot create 999,999.99 USD like the docs say, or maybe I can just need to get approval for my account somehow?
junior river
I can't speak to individual accounts, but depending on the payment methods, there maybe some limits.
slender granite
got it so the 999,999.99 USD per the docs is depending on 1) payment method and 2) account limits
thanks
it would be great if thats clear in the docs as i spent 30 mins going back and forth with support on this
junior river
I think this, https://stripe.com/docs/currencies is talking about cards.
But yeah, I'll share your feedback.