#kikohbrew
halcyon mauveBOT
Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- kikoh-connect-balancetrasactions, 4 days ago, 37 messages
stiff atlas
incase it helps, some screenshots of the behavior- my local test vs. production checkout, with one showing apple pay, the other not. Same code, so makes it feel like I'm missing configuration.
Then the setup of payment methods and verified domains
tough geode
Hi, can you share the link where I can try to reproduce this on my end?
stiff atlas
hm, it's a secure live website for payment- one sec let me set up something that's public
If you visit this website: https://facehanover.myhalix.io/pages/halix , then click 'buy ticket', then enter in any email on the right where it says 'checkout as guest' (won't be saved unless you complete payment), you will see the stripe payments element
We are using Stripe as a platform, and this is one of our connected stripe express customers
tough geode
Ah, have you registered the domain on your connect account?
Can you share the account it with me?
stiff atlas
maybe that's the issue- I registered the domain at the platform level (screenshot above) - acct_1N9CeVFzS31uKdSW
tough geode
You need to register the domain with Connect: https://stripe.com/docs/payments/payment-methods/pmd-registration?platform=api#register-your-domain-while-using-connect
stiff atlas
that did it! appreciate your time