#elite0824
compact deltaBOT
Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- elite0824, 43 minutes ago, 7 messages
- elite0824, 1 hour ago, 15 messages
- elite-subscription-pause, 1 day ago, 18 messages
- elite0824, 2 days ago, 18 messages
pseudo briar
Hi, it depends. When you make the request to cancel via the API, you can either choose to prorate or not: https://stripe.com/docs/api/subscriptions/cancel#cancel_subscription-prorate but the subscription is cancelled immediately.
shut mural
I created the subscription($1000) and the period is not ended. I want to cancel the subscription, so I set prorate parameter as true when cancel the subscription. Is remained payment will refund?
?
pseudo briar
If you're referring to 'refund' as the funds going to the card, that is not what will happen. It will generate a credit balance on the customer which will be applied to the next invoice on the customer. You can refer to https://stripe.com/docs/billing/subscriptions/cancel. If you're looking to refund the funds back to the customer, you need to calculate the refund first, issue the refund and then cancel the refund without prorations.
shut mural
Thank you