#pradeep_23356

1 messages · Page 1 of 1 (latest)

modern craterBOT
pale rover
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i mean

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Having the 'rak_accounts_kyc_id_numbers_read' permission would allow this request to continue.

timber mural
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i am getting this error rak_accounts_kyc_id_numbers_read

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Can you send me the request ID (req_123) for a time that you got this error?

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Looking in to this but a request ID will help

pale rover
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req_0KBHJBPufmQE62

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@timber mural

timber mural
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Thank you, apologies the server is very busy so thing may take a few minutes

pale rover
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@timber mural any update

timber mural
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My test env is broken but I'm working through it. Apologies again for the delay

modern craterBOT
timber mural
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It looks like this is something that needs to be enabled for your account, so you will want to talk to your account manager about this

pale rover
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yes but not sure what ?

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how i know what i need to enable from these error messages

quick quail
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Hello! I'm taking over and catching up...

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You can supply the request ID you shared above to your account manager and ask them to make the changes required to allow the request to work.

pale rover
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i am developer and i have full access but this error message not indecate what permission i need to fix

quick quail
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This isn't something you can fix on your end.

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Stripe needs to adjust the configuration of your account to allow this to work.