#bohwaz

1 messages · Page 1 of 1 (latest)

rose boltBOT
solar sorrel
#

Hi there

#

Now, what happens after that? If my customer does a new transfer to that IBAN in one year because they saved it on their bank, will the IBAN still be valid and work? If not, when does the IBAN expires and becomes invalid?
Yes as long as the Customer isn't deleted

#

Second related question: if I delete the customer, is the linked IBAN deleted as well? (because some customers initiate a payment, and then never do the bank transfer).
Yep, you should also be able to test this!

#

Third related question: can I re-use a stripe customer and its IBAN for another person or do I have to strictly keep to the 1 customer = 1 IBAN = 1 physical person?
(this is because we have about half of the customers initiating payments but never doing the transfer, so it would be bad for us to pay 2 € for a VBAN that is in fact never used)
It is one-Customer object-one IBAN relationship

#

You can decide if you want multiple actual customers sending funds to a single Customer object and you creating multiple Charges for that Customer object

#

That part is up to you

modest torrent
#

Awesome, thank you!
Another related question that comes to mind: Stripe is specifying that we are allowed up to 1000 VBANs. Is that 1000 VBANs active at the same time? Or 1000 VBANs "created"? eg. I created 1000 customer/VBANs then deleted 200, then created another 100, that makes a total of 900 "active" VBANs but 1100 created VBANs.

solar sorrel
#

Hmmm where do we specify that exactly?

#

I'm not actually aware of that specific limitation, though I'm not surprised by it.

modest torrent
#

translated as "The bank transfer fees shown above include up to 1,000 virtual bank account numbers (VBAN). If you use more VBANs, a fee of €2 is charged for each additional VBAN. Please note that a limit of 50,000 VBAN per account applies. If you require a large number of VBANs and would like to discuss pricing, please contact us"

rose boltBOT
solar sorrel
#

Ah interesting. Yeah we don't really know anything about pricing. Makes sense why I wasn't familiar -- we don't actually throw an error if you create over 1000. You are going to be best off asking this to our Support team via https://support.stripe.com/contact/login and they can get you the exact answer on how this affects pricing here.

modest torrent
#

yeah the question was more around the what is the meaning of "use" here, I'll try a new message thanks 🙂

solar sorrel
#

Right, I'm not sure what qualifies that in terms of what triggers the pricing

#

So our Support team can get you that answer

modest torrent
#

ok thank you 🙂
One last question: what happens when I delete a customer and its IBAN ceases to exist, can this IBAN be re-used by another Stripe account? (in other words: should I worry that if I delete a customer, and they make a transfer to the IBAN that was created but is now deleted, that their funds will be "lost"?)

rough narwhal
#

Not immediately finding info on that, can you reach out to our support team for that specific question? They may be able to find more about how we handle that scenario https://support.stripe.com/?contact=true

modest torrent
#

ok, thank you, have a nice day 🙂