#shigri-account-onboarding

1 messages · Page 1 of 1 (latest)

last plumeBOT
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acoustic nebula
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Hi, my colleague had to step away, could you please summarise the issue for me?

last plumeBOT
midnight light
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Okay.

Currently i'm using stripe connect to Transfer Payout to my customers.

1: Customer Sign up to Our Platform
2: Customer need to link Bank Account to our platform using Stripe Connect.
we are using AccountLink Api to generate Onboarding Link.
3: Few of our customers already have Stripe account and they already provided all the personal and business informations to stripe while creating account they don't want to provide the same information again.
4: Few don't have account so they need to provide all the informations.

I want an option to Transfer Payouts to Customers Stripe Account if they already have.

slow marsh
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I want an option to Transfer Payouts to Customers Stripe Account if they already have.
👋 do you mean if they already have a stripe account?

midnight light
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Yes we have two cases.

1: Customer have their Stripe account
2: Cusomer don't have any Stripe account

I'm using stripe Separate Charges to Transfer Payout.

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I'm using Stripe Connect Separate Charges.
I'm getting some complaints from clients that they already have stripe account and don't want to go through all the onboarding steps for creating connected account.

is it possible to transfer Fund to There Stripe Account?

Currently in my system after sign up customer need to connect there Account Via Connected Account onboarding process.

if it possible to transfer to stripe account instead of connected account from our stripe account.

this was my first message

slow marsh
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There's no way to send funds to a Stripe account without them completing onboarding process even if they have a Stripe account.

There's no way to transfer a stripe account either.

midnight light
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we cannot link both?

or via

Legal Entity Sharing
or Oauth

slow marsh
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You can use oAuth with Standard/express accounts, yes but that still involves your users to go through some onboarding steps.

midnight light
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I cannot find any integration guide regarding this.

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can i Transfer From Strip A to Stripe B account?

slow marsh
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can i Transfer From Strip A to Stripe B account?
Not without establishing a connect relationship between Stripe A and B

I am not familiar with the flow you've linked above either.
I would suggest you reach out to our support about that, they would know how exactly it'd work and can help provide specifics
https://support.stripe.com/?contact=true

midnight light
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i think you did not understand my question properly. i will explain what i'm doing and what i'm trying to do in better way

slow marsh
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I believe I grasp what you're asking about.

You have customers that have Stripe accounts already. You're trying to send funds to them without taking them through the whole onboarding process.

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correct?

midnight light
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Yes.

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and the customer that don't have any Stripe account surely they need to go through the whole onboarding process.

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This is the code that we use to get onboarding URL

slow marsh
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The oAuth flow also allows users to create a new account if they don't have one (OR the one they have isn't eligible to connect to your platform)

midnight light
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new account means stripe account or connected account?

slow marsh
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Well, a new stripe account for your customer (which then gets connected to your platform)

midnight light
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then that account will be shown on the top left of stripe dashboard right?

slow marsh
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Not sure what you mean by that. By a new account I mean your customer will sign up for a stripe account (similar to how they do with account links)

It won't be a new stripe account for you/your platform. So you won't see it on your dashboard

last plumeBOT
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shigri-account-onboarding

midnight light
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but i don't want customer to create new stripe account. The Connect On boarding is just for getting payouts into there Bank account directly.

slow marsh
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I think there's a disconnect somewhere. Feels like you're confused with how connect works.

The connected accounts are real stripe accounts. That's what the connect onboarding is for.
You can only pay out to a stripe account. There's no way around to it.

midnight light
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Yes You are right