#khaled-stripe-fees

1 messages · Page 1 of 1 (latest)

hot auroraBOT
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flint gull
final saffron
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yes I used this but the fees details is empty array

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this in test mode and the payment is in card

flint gull
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Can you share the payment intent ?

flint gull
final saffron
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this is the response

  "balance_transaction": {
            "id": "txn_3OgpORJNbtjSGjJZ0xbWUjPk",
            "object": "balance_transaction",
            "amount": 20000,
            "available_on": 1707436800,
            "created": 1707228784,
            "currency": "cad",
            "description": "Islam - INV-110 - Lion",
            "exchange_rate": null,
            "fee": 0,
            "fee_details": [],
            "net": 20000,
            "reporting_category": "charge",
            "source": "ch_3OgpORJNbtjSGjJZ0RiKMCdc",
            "status": "pending",
            "type": "charge"
        },
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this is the code

Stripe::setApiKey($this->stripe_connect_secret);
        $paymentIntent = \Stripe\PaymentIntent::retrieve([
            'id' => 'pi_3OgpORJNbtjSGjJZ0M7z9aJ3',
            'expand' => ['latest_charge.balance_transaction'],
          ]);
          $feeDetails = $paymentIntent->latest_charge->balance_transaction->fee_details;

          return $paymentIntent;
flint gull
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That PaymentIntent has no fees which explains the fact you are not receiving any balance_Transaction for fees

final saffron
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i don't need the application fees
i need the fees that stripe took it

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one of stripe support told me the fees is set after two days of the payment done
is it true?

flint gull
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i need the fees that stripe took it
yes which will be visible on Fee

earnest bison
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i need the fees that stripe took it
It's $0 in this case, and it's set immediately after the PaymentIntent has succeeded.

final saffron
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okay i need to test this so how to make a payment with fees

earnest bison
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Normally fees should be applied to all transactions. Not sure why it's 0 in your case.

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It seems like your account is on some kind of custom pricing model. Are you aware of anything like this?

final saffron
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no

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what i know is it should be applied to all transactions also

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and this is what my business team told me

earnest bison
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one of stripe support told me ...
Was this someone from technical support? Here on Discord?

final saffron
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no on email

earnest bison
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What did they say exactly?
Because if it's some other kind of Stripe fee pricing, it might be added separately, but I don't know much about it.

final saffron
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He told me this
"We need to check on daily basis fro the processing fees for the payment transactions, until the processing fees is reflected"

earnest bison
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I don't know what is it about, but, as I said, fees are reflected immediately, and in your case they're $0. Maybe you have some custom pricing configuration for your account, but I can't help much with that. I suggest you to talk to the same person, if you can, since it seems like there's more to this than I can see.

final saffron
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okay no problem
I just want to create a payment and the fees is exist to can continue working and test
how to do it

earnest bison
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I would suggest creating a separate Stripe account for testing.

final saffron
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Okay I will do it

earnest bison
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Sorry, I meant to send that last message to a different thread.

final saffron
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no problem

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I found fees in some payment in live mode
why can't find like this on test mode

earnest bison
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Could you please share the PaymentIntent ID pi_xxx?

final saffron
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this is has fees
pi_3OLCbeJNbtjSGjJZ02xyrFG4

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but all test not have

hot auroraBOT
zealous vault
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Hello 👋
Taking over here, I would suggest you reach out to our support about that.
They're more familiar with how fees work and can help look into this for you.

Our team on discord knows nothing about fees unfortunately
https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

final saffron
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okay