#dishant0144_32519

1 messages · Page 1 of 1 (latest)

gentle lindenBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

rose sapphire
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Yes, if you're a platform doing direct charges. The domains need to be registered on the connected accounts via the API, and each domain needs to Apple file uploaded

tranquil tendon
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Okay using API I can register the domains
but what about the Apple file?
All myconnected should have the same domain
for ex. platform domain is abc.com and my one connected account has xyz.abc.com, second have qqq.abc.com

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so the abc.com is the same
so where can I place the file?

rose sapphire
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At abc.com/.well-known/...

tranquil tendon
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okay that means in my main doman I can put that file and all my connected account use the same file
Right?

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So I only ned to register the domain the file I can download it from dashbaord and then place it under abc.com
Am I getting it right?

rose sapphire
tranquil tendon
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what about my other question!

rose sapphire
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It's the same question just phrased differently. You only need to add the file once to abc.com yes

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But each subdomain needs to be registered with us

tranquil tendon
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Okay
Got it
No need of separate files for all connected accounts

Thanks

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Just need to register the sub domains when it's created under my platform account
Right?

rose sapphire
tranquil tendon
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Yes using API
Got it

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Also I am having issue in ACH integration in payment element
Like it is showing me in test mode but in console it is giving warning that this payment method is not activated

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But it is activated under connected as well as platform account

rose sapphire
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Are you using the deferred on non-deferred flow?

tranquil tendon
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I don't get it !

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I am using stripe's payment element just to let you know

rose sapphire
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How are you initialising the Payment Element? What does your code look like?

tranquil tendon
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I am intializing using js

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stripe.create('payment', option)

rose sapphire
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The exact code including the options hash

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Also, make sure you've actually enabled the payment method in your live mode settings for the account

tranquil tendon
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this is how I am loading the element

image.png
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I passed the us_bank_account still in console warning it shows this

image.png
rose sapphire
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Yes, you're using the deferred flow where you create the intent after collecting payment details. Because you're passing paymentMethodTypes parameter we will show the ACH PM in test mode despite in being disabled

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Can you share the acct_xxx ID of the connected account

tranquil tendon
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acct_1EtzRBKo71sfOhmE

rose sapphire
tranquil tendon
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Okay
That I enable when I push this code to live

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so then this issue will resolve
right?

rose sapphire
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Yes

tranquil tendon
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okay
So I only need to enable the method for connected account only

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right?

rose sapphire
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in this example yes

tranquil tendon
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okay
as far as I am using direct charges for my connected account that means I only have to enable methods for connected account only

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Pls let me know if I misunderstood the flow

rose sapphire