zany-connect-requirements | Stripe Developers | Page 1

stiff ridgeBOT Feb 6, 2024, 9:44 PM

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fervent sail Feb 6, 2024, 9:49 PM

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👋 It's possible to create an Account Link that collects both currently_due and eventually_due

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Or just currently_due

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https://stripe.com/docs/api/account_links/create#create_account_link-collection_options

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It's not possible to collect only eventually_due

grand harness Feb 6, 2024, 9:50 PM

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Got it, what's the difference between eventually_due requirements and future_requirements?

fervent sail Feb 6, 2024, 9:54 PM

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Just to be clear, do you mean the difference between requirements and future_requirements?

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Just taking a step back, future_requirements is only relevant for Custom accounts so this particular parameter can be ignored for Express

grand harness Feb 6, 2024, 9:57 PM

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Ok got it, we only utilize Express so I'll try adding eventually_due

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Is there a table that lists which requirements are currently vs. eventually due?

fervent sail Feb 6, 2024, 10:00 PM

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This might be helpful: https://stripe.com/docs/connect/required-verification-information

Make sure to update the form based on the account type you're using, countries in question, service agreement, and capabilities you're using.

Required verification information

Learn what required verification information you need to collect for each country when using Connect.

grand harness Feb 6, 2024, 10:04 PM

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Got it, regarding the "REQUIRED BEFORE" section in the table, what happens if a payout is attempted before the info is collected?

fervent sail Feb 6, 2024, 10:05 PM

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Payouts will be disabled so the payout attempt will fail.

stiff ridgeBOT Feb 6, 2024, 10:07 PM

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zany-connect-requirements

grand harness Feb 6, 2024, 10:10 PM

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Can I provide you with an example of an account that (looks like) does not have all requirements but has had successful payouts?

The story behind this thread is we have many users whom we have paid out but have missing info for tax purposes.

fervent sail Feb 6, 2024, 10:10 PM

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Sure, please share their account ID (acct_...) or the ID of a recent payout

grand harness Feb 6, 2024, 10:11 PM

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Awesome, here's one acct_1N6l9wFpgwBYfP92

fervent sail Feb 6, 2024, 10:12 PM

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Looking

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Those payouts were from a long time ago. If you make a call to retrieve acct_1N6l9wFpgwBYfP92, what do you currently see under the requirements hash?

grand harness Feb 6, 2024, 10:20 PM

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I actually don't interact with our account beyond the dashboard UI or have the auth to make those requests 😅

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I can give an example with more recent payouts

fervent sail Feb 6, 2024, 10:22 PM

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Ah, gotcha. Payouts are currently enabled for this account. If you're looking at the Dashboard, you should see a requirement under "Actions required" for this account. However, this is "Due later" so it's not currently impacting them

grand harness Feb 6, 2024, 10:26 PM

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Ok I see, I am surprised payouts are enabled given TIN is missing from this account... the link you sent above suggested it was one of the requirements to get paid

https://stripe.com/docs/connect/required-verification-information

fervent sail Feb 6, 2024, 10:28 PM

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Ah, I think the requirements are slightly different here since this Express account has the transfers capability only.

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I recommend reaching out to our Support team with any further questions about requirements for specific Connected accounts: https://support.stripe.com/contact/

grand harness Feb 6, 2024, 10:29 PM

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Ah okay I see, that clears up a lot of questions

#zany-connect-requirements