ArkansasBeauty-branding-update | Stripe Developers | Page 1

late masonBOT Feb 6, 2024, 8:02 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

arkansasbeauty_89186, 3 days ago, 25 messages

scarlet lodge Feb 6, 2024, 8:02 PM

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Can you share the request ID where you're seeing this?
https://support.stripe.com/questions/finding-the-id-for-an-api-request

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afaik, branding related changes should be instant

autumn bone Feb 6, 2024, 8:04 PM

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req_QMdT05x7TbArXb?t=1707249553

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req_QMdT05x7TbArXb

scarlet lodge Feb 6, 2024, 8:10 PM

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thanks, looking

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Where exactly are you updating your branding info?

I don't see any info on your account under
https://dashboard.stripe.com/settings/connect

autumn bone Feb 6, 2024, 8:13 PM

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I updated it under test mode

scarlet lodge Feb 6, 2024, 8:15 PM

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we don't know a ton about dashboard stuff but my guess is you also need to set this info in live mode

autumn bone Feb 6, 2024, 8:27 PM

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Got it working, turns out that you have to be out of test mode and make the changes. Wont work in test mode.

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Thank you.

scarlet lodge Feb 6, 2024, 8:28 PM

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Great, glad I could help 🙂

#ArkansasBeauty-branding-update