dario-subscription-emails | Stripe Developers | Page 1

real questBOT Feb 6, 2024, 4:23 PM

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thick solstice Feb 6, 2024, 4:24 PM

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Hi 👋 I'm assuming you're referring to receipts rather than recipients. Those are not sent in testmode:
https://stripe.com/docs/receipts#:~:text=RECEIPTS IN TEST MODE

misty skiff Feb 6, 2024, 4:28 PM

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Thanks. What if the subscription has a trial period? Is the receipt sent after the period or when the checkout is finished?

thick solstice Feb 6, 2024, 4:31 PM

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I'm not exactly sure, we aren't too familiar with the prebuilt email functionality in this forum (we focus more with providing assistance regarding our APIs and SDKs). My suspicion is only for the actual payments, but I would recommend double checking that with our Support team:
https://support.stripe.com/?contact=true

real questBOT Feb 6, 2024, 4:41 PM

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zinc cedar Feb 6, 2024, 4:42 PM

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Email receipts are not sent for trials so it'd be sent on their first payment at the end of the trial

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dario-subscription-emails

misty skiff Feb 6, 2024, 4:44 PM

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Ok, thank you. The Stripe app review team asked why recipients were not sent, but there is a trial set on the subscriptions, so that is the reason probably.

zinc cedar Feb 6, 2024, 4:46 PM

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possibly, I'd recommend talking to them directly about this

#dario-subscription-emails