bdthai81 | Stripe Developers | Page 1

chilly bladeBOT Feb 6, 2024, 3:23 AM

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serene rivet Feb 6, 2024, 3:23 AM

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Hi how can we help?

astral bough Feb 6, 2024, 3:24 AM

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Is The Link Team part of Stripe?

serene rivet Feb 6, 2024, 3:29 AM

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What do you mean?

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https://linkteam.site/ this? No they aren't

Link-Team

linkteam

Hire Web Developers

Hire Web Developers or Hire Digital Marketing Experts or Graphic Design Experts please contact our team for info or request price with one click.

astral bough Feb 6, 2024, 3:38 AM

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the above email image not from stripe payment link?

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sorry, i thought i sent the image

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hello?

serene rivet Feb 6, 2024, 3:48 AM

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Oh can you paste the email here

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sorry

astral bough Feb 6, 2024, 3:55 AM

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it came from notifications@link.com

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https://link.com/en-sg/privacy

In this Policy, “Stripe”, “we”, “our”, or “us” refers to the Stripe entity responsible for the collection, use, and handling of Personal Data as described in this document.

serene rivet Feb 6, 2024, 4:00 AM

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Ah yes that's from Stripe

astral bough Feb 6, 2024, 4:00 AM

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ok, i'm confused. as i have customer asking if they're phishing

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bc there is no mention of stripe on it

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how do we disable this email being sent to our customers?

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prior, i dont think was happening. i suspect it's a new feature with the UI/UX update... btw, i dont like the new update

serene rivet Feb 6, 2024, 4:02 AM

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It's the feature directly related to the customer as they use their Link profile to purchase on your website. I believe that's reasonable for them to receive Link related emails

astral bough Feb 6, 2024, 4:03 AM

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It's the feature directly related to the customer as they use their Link profile to purchase on your website. I believe that's reasonable for them to receive Link related emails
can you provide more details on this workflow, as im not familar with it.

serene rivet Feb 6, 2024, 4:07 AM

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Sure, here: https://stripe.com/en-jp/payments/link

Link by Stripe: One-click payments

Link allows your customers to securely save and reuse payment details for a faster checkout at hundreds of thousands of Link-enabled online businesses.

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And more here https://stripe.com/docs/payments/link

Faster checkout with Link

Let your customers check out faster with Link.

astral bough Feb 6, 2024, 4:08 AM

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are we able to disable this auto-email from our end?

serene rivet Feb 6, 2024, 4:09 AM

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Looking at the email it's to verify the customer email, so I believe that's essential

astral bough Feb 6, 2024, 4:11 AM

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ok, ty.

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ok, just to confirm.
The email is trigger from Stripe's end?

serene rivet Feb 6, 2024, 4:16 AM

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Yes!

astral bough Feb 6, 2024, 4:18 AM

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Ty for the support. have a great day

#bdthai81