#smoothwookie-account-support

1 messages · Page 1 of 1 (latest)

gray zincBOT
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@bronze sundial :question: Have a non-technical question, account issue, or need one-on-one support? We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

bronze sundial
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Can you escalate this to the team, this is quite serious and affects all Stripe customers

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Frontline support takes days to get a response, and this affects everyone, not just us.

thorny wharf
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no I can't, please flag to our support team directly instead, sorry but I focus on helping developers with code and don't really have a way to escalate differently from support