#dammyola
lucid sluiceBOT
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- dammy-price-amountupdate, 2 hours ago, 19 messages
- dammy-sct-amount, 5 days ago, 24 messages
worn path
The default behavior is that we would keep charging on the 5th but you can change it to cycle on different days of the month. More info in this doc https://stripe.com/docs/billing/subscriptions/billing-cycle
marsh iris
How does the billing work if the customer pauses their subscription? For example, if their billing is on the 5th of every month, but they've paused until the 10th of the following month. When would be their next collection, or when next will they be charged?
worn path
Depends on what you mean and how you are using it. For example the thing that Stripe calls pausing a subscription is typically initiated by the platform to indicate things like being unable to provide your services https://stripe.com/docs/billing/subscriptions/pause
But basically that depends on what you pass for billing_cycle_anchor when updating yoru subscription and whether or not you create prorations for the update. https://stripe.com/docs/api/subscriptions/update#update_subscription-billing_cycle_anchor
marsh iris
We have a gym platform, when members are going on holiday, they will want to pause their membership/subscription for that period when they are away. Is there a way to pause the membership and only be charged automatically after the pause period?
worn path
I think that cancelling the subscription, creating a record on your side that it is a pause, and creating a new subscription when they get back would be the most straightforward way.
Looking at our pause behavior, it might work when keeping the same subscription, but as best as I can tell paused subscriptions stay in an active status so that may be weird to handle.
https://stripe.com/docs/billing/subscriptions/pause