AlAlva | Stripe Developers | Page 1

tranquil latchBOT Feb 5, 2024, 8:08 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

alalva-refund-tracking, 2 hours ago, 8 messages

lime mango Feb 5, 2024, 8:09 PM

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Is the destination_details.card.reference field blank on the refund object that you get back?

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From your doc it looks like it should be in the same hash/object that you are seeing the acquirer_reference_number property in

eternal crater Feb 5, 2024, 8:10 PM

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it comes back with acquirer_reference_number but i'm trying to get the ARN number that shows up on the Stripe Dashboard. For this same refund i show this on Stripe

lime mango Feb 5, 2024, 8:11 PM

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Can you send me the text of the ID of that payment intent?

eternal crater Feb 5, 2024, 8:11 PM

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i'm basically trying to show the Timeline that shows up in Stripes Dashboard but i'm not getting anything to mimic the dashboard

lime mango Feb 5, 2024, 8:13 PM

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I think the doc that you pointed to shows how to get that number

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Under the API tab of this section it shows an example refund and where to get this info from that object
https://stripe.com/docs/refunds?dashboard-or-api=api#refund-and-reversal

  id: "re_1234",
  destination_details: {
    card: {
      reference: "123456",
      reference_status: "available",
      reference_type: "acquirer_reference_number",
      type: "refund"
    },
    type: "card",
  }
}```

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That first number inside of the card hash should be what you are looking for.

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I'd reccommend looking at that through your code

eternal crater Feb 5, 2024, 8:15 PM

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i'm getting a number back but that number doesn't match the one in Stripes Dashboard. Let me get that number and i'll show you.

lime mango Feb 5, 2024, 8:16 PM

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Can you send me the ID of the payment intent itself?

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pi_1234

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Or the refund re_1234

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I can't do anything with the ARN

eternal crater Feb 5, 2024, 8:17 PM

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the number i get back in the destination_details card reference is 5969085989054292.

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working on getting you the PI

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pi_3OTwOJATCXjCgCHX0OwFwraG

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disregard i found the issue. Thank you

lime mango Feb 5, 2024, 8:20 PM

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Nice! Glad you could find it, were IDs getting mixed up somewhere?

#AlAlva