#hakiros-customerportal-tax
shadow marshBOT
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timber atlas
hakiros-customerportal-tax
@orchid leaf let me have a look
My understanding is that whether to use automatic tax calculation or not would be configured on the Subscription(s) themselves.
Does that make sense @orchid leaf ?
orchid leaf
Even when i configured in product, to include tax in price in my dashboard, and had vat added in taxes in dashboard - it still wasn't counting taxes, after adding this setting it does work (show taxes in checkout etc)
But when in customer portal im pressing button to change subs amount there is no info about taxes, i belive they are not included
same way they werent included when i was creating checkout without that automatic_tax: {
enabled: true,
},
setting
timber atlas
I'm sorry this is really vague and confusing right now. Can you please provide a lot more details with a concrete example object of what isn't working as you would have expected?
shadow marshBOT
orchid leaf
this is how my checkout used to look like without setting to (first image)
automatic_tax: {
enabled: true,
},
at
const session = await stripe.checkout.sessions.create({
billing_address_collection: 'auto',
customer: clinic.stripe_customer_id,
line_items: [
{
price: prices.data[0].id,
quantity: amount,
},
],
mode: 'subscription',
payment_method_collection: 'if_required',
automatic_tax: {
enabled: true,
},
allow_promotion_codes: true,
locale: lang as any,
success_url: returnUrl,
cancel_url: cancelUrl,
});
now, i have fixed it by adding this line with automatic_tax (image 2, as you can see, there is tax included).
So in order to have proper taxes I have to add this line, however, if someone changes for example amunt of subscriptions in customer portal he is getting no vat tax anywhere (image 3)
and im trying to fix it
kindred wedge
Can you send me the ID of the subscription that this was for (sub_1234)?
orchid leaf
sub_1OgXxABj6TbRUmwIsDY1iyQS
kindred wedge
Specifically the ID of a subscription that you changed via the Customer Portal but didn't see VAT applied
Thank you
orchid leaf
actualy when im checking invoices connected to this payment there is tax included so Im guessing this is only not showing tax in checkout?
kindred wedge
Yeah I was just going to say that I saw inclusive tax on the invoice object. This may be how we portray invlusive tax in Checkout. Can you try this with an exclusive taxed price but the same setup otherwise and see if we show the tax amount on the Checkout page?
orchid leaf
okay, great, it works, sorry for wasting time but earier when I didnt have this setting in checkouts - there was no tax at all. I have even right now checked invoices and confirmed it so just thought that since there is no tax shown in checkout in customer portal - there wont be any tax at all, but now it works
