#nick-paymentmethod-expand
native bolt
Hi 👋
The Customer & Payment Method exist on the Connect Account, correct?
tepid hare
Yes - both the customer and payment method exist - it's just that when we retrieve the customer via the API, we don't see any payment methods/sources
We can see it if we log in to their dashboard
native bolt
How are you makiing the API request?
tepid hare
We are making it via the Stripe Ruby gem, Stripe::Customer.retrieve(cust_id, stripe_account: acct_....)
native bolt
Do you have an example API request ID you can share?
It will start with req_
Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
native bolt
Sure,
tepid hare
req_r7ZEwmXaPzo5wN
native bolt
Thanks, taking a look
Okay and you are looking which Payment Method?
What happens if you use this API instead to list PMs by Customer? https://stripe.com/docs/api/payment_methods/customer_list
native bolt
That is how I would recommend going about this. As long as you make sure to use the stripe_account header with the Connected Accounts' ID, you should be able to retrieve this payment method
tepid hare
Checking now
OK - we can see the payment method, but we can't see the sources, which is where we currently look for that info. Obviously, we can adjust a bit, but wondering why we can't see the source information in this case?
native bolt
ARe you referring to this property? https://stripe.com/docs/api/customers/object#customer_object-sources
tepid hare
Yes, I believe so
native bolt
In that case you will want to pass it as an expand parameter. You can see how to use that parameter in this doc: https://stripe.com/docs/expand
cosmic trenchBOT
tepid hare
OK - thank you - we will keep experimenting and circle back if we can't figure it out. I appreciate your help!