novaluxuryhomen_bodyltd

[winged goblet]

Hello

Where do they see this name exactly?

On their credit card statements?

[marsh cobalt]

Yes

[winged goblet]

Have you updated the Statement Descriptor on your account?

[marsh cobalt]

I’m not sure how and can’t seem to log into stripe

And it’s in here as my old business too

Didn’t realise I had so many places to change lol

[winged goblet]

Gotcha, in that case you need to reach out to our Support team via https://support.stripe.com/contact so they can help you get access to your account and then they can guide you on how to update it in your Dashboard.

[marsh cobalt]

Ok thankyou

Do I download stripe as an app?