rock_17 | Stripe Developers | Page 1

cinder basinBOT Feb 5, 2024, 3:36 PM

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cedar phoenix Feb 5, 2024, 3:36 PM

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Hello

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Applied balance would be due to a Credit Balance on the Customer. See: https://stripe.com/docs/billing/customer/balance

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I can help you identify where it came from if you share the Invoice ID

plain girder Feb 5, 2024, 3:38 PM

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This is the invoice

cedar phoenix Feb 5, 2024, 3:38 PM

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Can you share the ID? It looks like in_xxxx

plain girder Feb 5, 2024, 3:39 PM

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I wont be able to share that, I dont have access to it. But looking at this invoice can you tell me what does this infer?

cedar phoenix Feb 5, 2024, 3:41 PM

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Nope can't really tell you from the screenshot beyond what I shared above -- it has to do with the Customer having a Credit Balance when the Invoice was finalized.

#rock_17