mrzazu-account-support | Stripe Developers | Page 1

plain carbonBOT Feb 5, 2024, 2:39 PM

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@cunning gate :question: Have a non-technical question, account issue, or need one-on-one support? We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

lofty obsidian Feb 5, 2024, 2:39 PM

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Hi 👋 sorry, one more question. Is this when processing a payment directly for your account, or are you building a flow that leverages Stripe Connect and are seeing that for a Connected Account?

cunning gate Feb 5, 2024, 2:40 PM

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Hello

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I dont know ,i made a stripe account for my shopify

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can i send u a screenshot of the stripe account?

lofty obsidian Feb 5, 2024, 2:41 PM

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I woudn't recommend doing so in a public forum

cunning gate Feb 5, 2024, 2:41 PM

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I do not know what to do

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Details
Status
Action required
Deadline
Feb 4, 2024 (past due)
Impact
Payments
Paused
Payouts
Paused

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got this

lofty obsidian Feb 5, 2024, 2:42 PM

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You'll either need to work with Shopify or our support team regarding this. If Shopify created your Stripe account, I would start there as they should some insight into the state of that account. But depending on the type of account you have you may need to work with our Support team.

cunning gate Feb 5, 2024, 2:43 PM

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i created the account thorugh shopify thats the truth

#mrzazu-account-support