krsacme | Stripe Developers | Page 1

craggy chasmBOT Feb 5, 2024, 10:15 AM

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lavish rock Feb 5, 2024, 10:16 AM

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hi there!

verbal owl Feb 5, 2024, 10:16 AM

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The customer subscription is cancelled, we want to cancel this charge too, how do we achieve it?

lavish rock Feb 5, 2024, 10:17 AM

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not sure. can you try to void the Invoice? https://stripe.com/docs/api/invoices/void

verbal owl Feb 5, 2024, 10:18 AM

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the charge is in progress with bank, is voiding the correct approach?

lavish rock Feb 5, 2024, 10:20 AM

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my guess is you can't void the invoice. you need to status of the invoice to become paid, and then you can send a refund

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but to double check this, I recommend asking Stripe support: https://support.stripe.com/contact

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