eblackey | Stripe Developers | Page 1

crystal torrentBOT Feb 2, 2024, 8:30 PM

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wild pilot Feb 2, 2024, 8:30 PM

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What issue are you seeing exactly? Can you share a screenshot?

grizzled marten Feb 2, 2024, 8:31 PM

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When on a Customer Detail view screen, the App will not switch over to the related component view in the app. See here..

wild pilot Feb 2, 2024, 8:32 PM

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Can you paste that customer id

grizzled marten Feb 2, 2024, 8:32 PM

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cus_PUSEtM3YtsIQoI

wild pilot Feb 2, 2024, 8:33 PM

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Yeah I mean I'm not seeing any payments or invoices for that customer

grizzled marten Feb 2, 2024, 8:33 PM

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Just for some additional info - I have 2 different apps and both experiencing the same issue.

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Right, but this particular view should not require any payments or invoices. It should come up when I'm just on a customer detail screen.

wild pilot Feb 2, 2024, 8:34 PM

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What's the bug? I don't get it

grizzled marten Feb 2, 2024, 8:34 PM

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Here's another customer with payments where it still doens't work: cus_PUSGU3BrUqQc3O.

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The issue is that the Stripe App should load the Customer Detail component automatically when I navigate to a customer.

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When it says "Choose a page below to get started" that usually means that you're not on a page that is supported by the Stripe App.

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I could be wrong but considering this just started when the new dashboard UI updates were released seems like too much of a coincidence.

wild pilot Feb 2, 2024, 8:38 PM

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Hm ok. Let me see if a colleague is familiar

humble iron Feb 2, 2024, 8:45 PM

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👋 hopping in here to take a look

grizzled marten Feb 2, 2024, 8:53 PM

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Hello, thank you

humble iron Feb 2, 2024, 8:57 PM

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Did some quick testing on my end - I had a quick stripe app for the "stripe.dashboard.customer.detail" viewport that worked on the old view, and breaks as soon as I switch my account to new view

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I'll flag to the team to revert back to the old view while they fix the issue

#eblackey