joshsorenson | Stripe Developers | Page 1

winter sandalBOT Feb 2, 2024, 4:02 PM

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carmine rover Feb 2, 2024, 4:02 PM

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Hi 👋 can you copy/paste the ID of that Subscription here?

paper sedge Feb 2, 2024, 4:03 PM

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@carmine rover sub_1OYGuiBI169bXh55aoW6fBtP

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They cancelled the sub at 12:50 and then this ran at 3:27 both on 1/25 and it made the cancellation voided.

carmine rover Feb 2, 2024, 4:10 PM

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Thank you, taking a look.

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Can you share the ID of the request where the Subscription had been set to cancel on Jan 25? I'm not readily spotting any requests that would have done that.

paper sedge Feb 2, 2024, 4:17 PM

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@carmine rover evt_1OcYwIBI169bXh55iOUAu1SG

carmine rover Feb 2, 2024, 4:20 PM

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Ah, I see, it was a customer portal update. Hm, that does look odd. Are you able to reproduce that behavior in the test mode version of your flow?

paper sedge Feb 2, 2024, 4:22 PM

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I haven't tried yet

carmine rover Feb 2, 2024, 4:22 PM

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Can you give that a try and let me know how it goes?

paper sedge Feb 2, 2024, 4:32 PM

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Yep confirmed, it happens in test mode too

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Screenshot_2024-02-02_at_10.32.52_AM.png

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even when i cancel it from the admin panel

carmine rover Feb 2, 2024, 4:35 PM

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Thank you! We'll need to take a closer look into that.

paper sedge Feb 2, 2024, 4:35 PM

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here is the id for my test mode sub if you need it sub_1Of1zoBI169bXh55Cr1RPzzG

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if it's helpful at all updating the metadata on the web admin panel does not reset the subscription to active

winter sandalBOT Feb 2, 2024, 4:48 PM

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carmine rover Feb 2, 2024, 4:48 PM

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Just want to make sure I understand the replication steps correclty.

Create a Subscription and get it to an active state
Take any action to schedule it to cancel at the end of the period (customer portal or update through the Stripe dashboard seem to have been tried so far)
Update the metadata on the Subscription
Check whether the Subscription is still scheduled to be canceled as expected

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Ah, found it

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That's expected behavior for the API version you're using. We changed that in 2018-02-28
https://stripe.com/docs/upgrades#2018-02-28

API upgrades

Keep track of changes and upgrades to the Stripe API.

paper sedge Feb 2, 2024, 4:57 PM

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Ah weird, make.com must be using the really old version.

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Any ideas on how to change my connection version?

carmine rover Feb 2, 2024, 4:59 PM

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I would recommend checking what your default API version is here:
https://dashboard.stripe.com/developers

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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It sounds like you may be using a third-party integration, and if so you may want to check with the group that provides that integration to see if there are any concerns using it with a newer API version.

paper sedge Feb 2, 2024, 5:00 PM

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Screenshot_2024-02-02_at_11.00.24_AM.png

carmine rover Feb 2, 2024, 5:02 PM

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Yup, so you're account's default is currently set to 2017-06-05 and that will be used for your requests unless explicity overridden.

paper sedge Feb 2, 2024, 5:03 PM

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Should i be worried about anything breaking in the upgrade? We are using fairly standard fields and not doing anything crazy

#joshsorenson