stachujone5

[rocky pendant]

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• stachujone5, 22 hours ago, 15 messages
• stachujone5, 1 day ago, 53 messages
• stachujone5, 3 days ago, 20 messages
• stachujone5, 4 days ago, 60 messages
• stachujone5, 4 days ago, 12 messages

[narrow warren]

How are you doing the tests ?

[woven current]

I am in live mode

cs_live_b1ClzMMApEe7CfmSUjEXTIgPDDDaONohHUc4ZdZmpo9oI6klN6nfYKDN8n#fid1d2BpamRhQ2prcSc%2FJ1dkaWByZHwnKSdkdWxOYHwnPyd1blppbHNgWjA0Sk9oXWZCVDJWUjQ3UUdTT2NUdWo8c2FgNFxhSUNdT0ZpSXJ%2FcTRvaEtJczRDNEdKU052ZnYwMHV1dlI0Umg3c1JofVd0bmhEXzVtMkxnYGo2cTNxbmloNTVLU1wwSX81ZCcpJ2N3amhWYHdzYHcnP3F3cGApJ2lkfGpwcVF8dWAnPydocGlxbFpscWBoJyknYGtkZ2lgVWlkZmBtamlhYHd2Jz9xd3BgeCUl

Thats my checkout session

And currency is USD

the price has PLN added and I am in Poland so it should detect my country and change currency to PLN or am i wrong

Thats the product

^^

the products are added in dashboard

[narrow warren]

Checking your new messages sorry ...

[woven current]

price_1OfL7VGQ7SW12TBVY3kqhYrS
thats the price

[narrow warren]

The issue is in the shipping rates you are using it has only the usd option

https://stripe.com/docs/payments/checkout/multi-currency-prices#supported-integrations:~:text=The Checkout Session’s prices%2C shipping rates%2C and discounts have the relevant currency in their currency_options.

[woven current]

hm

There are other currencies

shr_1OfLBfGQ7SW12TBVWEnKS0jS

[odd nexus]

👋 taking over for my colleague. Let me catch up.

are you investigating a live mode issue or are you testing in live mode?

[woven current]

I've just enabled live mode

And I am just looking on how it works

I've added products with multiple currencies on dashboard

I've also added some coupons which use % so there are no currencies

[odd nexus]

why are you testing in live mode though?

please don't do that

please replicate all the steps in test mode

create a new checkout session

and we'll take it from there

[woven current]

Sure

Will be right back

[odd nexus]

take your time

[woven current]

cs_test_b1pSiesTr70KV8vkCRfz7djkr6VCtvI6inQ1K2DbRtaUkjsLRZI5kaSx8x#fid1d2BpamRhQ2prcSc%2FJ1dkaWByZHwnKSdkdWxOYHwnPyd1blpxYHZxWjA0Sk9oXWZCVDJWUjQ3UUdTbFxCYFxUNlF%2FN20wc2dzd1Jxa2ZCcWR9UkRudUpsXTdnaTF2MT1jakFEakFRc3FqXV9cPWxNSWt8RHMyRlxtZzB%2FbnVuMnRrNTVSYmBfYUNmbScpJ2N3amhWYHdzYHcnP3F3cGApJ2lkfGpwcVF8dWAnPydocGlxbFpscWBoJyknYGtkZ2lgVWlkZmBtamlhYHd2Jz9xd3BgeCUl

Shipping: shr_1OetXzGQ7SW12TBVg2erV7jO

Price: price_1Oeyz7GQ7SW12TBVcfvYR5jX

[odd nexus]

ok what do you see when you open the checkout page?

[woven current]

And I'd like to see currency as PLN

as Poland is my current location

[odd nexus]

are you in Poland?

I mean physically

are you using any kind of VPN?

[woven current]

I am in poland

I am not using vpn

[odd nexus]

ok so basically the problem is that your shr_1OetXzGQ7SW12TBVg2erV7jO doesn't have the right tax behavior

it has tax_behavior inclusive whereas the price has a tax behavior exclusive

[woven current]

Okey

that makes sense

it work in test mode now

So i guess the issue was the same in live mode

thank you

[odd nexus]

yes exactly